Our Policies

Dog Update Policy:

You are more than welcome to text message us on our iPhones to check in and see how your dog is doing every day.

Dog Photo Policy:

Every client is able to receive two free dog photos per booking if they request them. Each additional photo requested after the two free photos will be a charge of $5 each.

(The maximum amount of photos that can be sent per booking is 5 photos total.)

(Example: 2 free photos + 3 additional photos @ $5 each.) = 5 photos total.

Payment Policy:

Once a booking is confirmed, 50% of the total payment will be due at drop off and the remaining 50% will be due at pick up.

Accepted Payments:

We Accept Cash, Zelle, & PayPal.

Zelle Payment Address:  RoyaltyPetsBooking@gmail.com

(Our Zelle payment address is our business email only.)

PayPal Payment Address:  RoyaltyPetsBooking@gmail.com

(Our PayPal payment address is our business email only.)

Meet & Greet Policy:

Every "Meet & Greet" is by appointment only.

Drop Off & Pick Up Policy:

Every "Drop Off & Pick Up" is by appointment only.

Booking Policy:

We accept dog boarding bookings from 3 overnights up until 30 overnights.

Business Hours:

Monday:             9am to 6pm    

Tuesday:             9am to 6pm    

Wednesday:        9am to 6pm  

Thursday:           9am to 6pm 

Friday:                9am to 6pm   

Saturday:            12pm to 6pm   

Sunday:              12pm to 6pm  

Holiday Policy:

There will be no pick up or drop off on Holidays.

Change of Plans Policy:

If for any reason, you have a change of plans during your trip, we will do our best to accommodate for an earlier date of pick up. However, the price paid will be for the total charge of the original booking. If you decide to extend your trip, all additional overnights will be added to your current booking balance.